✨
EventzTree

Privacy Policy

Last updated: December 20, 2024

1. Introduction

EventzTree ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our event planning marketplace services.

We act as a Data Controller for the personal data you provide to us directly. If you have any questions about this privacy notice, please contact us at info@eventztree.com.

2. Information We Collect

We collect several types of information from and about users of our Platform:

A. Personal Information You Provide

  • Identity Data: First name, last name, username, and date of birth.
  • Contact Data: Billing address, delivery address, email address, and telephone numbers.
  • Event Details: Event type, date, location, guest count, and specific vendor requirements.
  • Profile Data: Your interests, preferences, feedback, and survey responses.
  • Vendor Data: For vendors, we collect business verification documents, tax IDs, and portfolio content.

B. Information Collected Automatically

  • Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting, operating system, and platform.
  • Usage Data: Information about how you use our website, products, and services, including clickstream data and page interaction information.
  • Location Data: Approximate location based on IP address to recommend local vendors.

3. How We Use Your Information

We use your data to:

  • Facilitate Bookings: To connect you with vendors and process event bookings.
  • Process Payments: To collect payments safely via our encrypted payment processors.
  • Service Improvement: To trust and safety protocols, data analysis, and AI-driven vendor matching.
  • Communication: To send you booking confirmations, updates, security alerts, and support messages.
  • Marketing: With your consent, to send you newsletters and promotional offers (you can opt-out at any time).

4. Disclosure of Your Information

We may share your information with:

  • Vendors: When you make a booking inquiry, we share necessary details (Name, Event Date, Requirements) with relevant vendors.
  • Service Providers: Third-party companies that perform services on our behalf (e.g., payment processing via Razorpay, email delivery via Resend, cloud hosting).
  • Legal Obligations: If required by law, court order, or to protect our rights and safety.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

5. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. All payment transactions are encrypted using SSL technology. We limit access to your personal data to those employees, agents, and contractors who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, we keep basic account data for as long as your account is active.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Withdraw consent.

To exercise any of these rights, please contact us at info@eventztree.com.

8. Cookies

We use cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and allows us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.